Privacy Policy
This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.queendiva.boutique (the Website).
Personal Information We Collect
When you visit the Website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Website, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Website, and how you interact with the Website. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
Cookies:Data files stored on your device or computer, often containing an anonymous unique identifier. More information about cookies and how to disable them can be found at allaboutcookies.org.
Log Files: Tracks actions occurring on the Website and collects data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons Tags,Pixels Electronic files used to record information about how you browse the Website.
When you make a purchase or attempt to make a purchase through the Website, we collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other accepted payment methods), email address, and phone number. We refer to this information as Order Information.
Personal Information in this policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to fulfill orders placed through the Website (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you.
Screen orders for potential risk or fraud.
Provide you with information or advertising related to our products or services, in line with your privacy preferences.
We use the Device Information to help us screen for potential risks and fraud (in particular, your IP address) and to improve and optimize our Website (e.g., by generating analytics about customer browsing behavior and interaction with the Website, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your information as described above. For example: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
We use Google Analytics to understand how customers use the Website. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-out.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, visit the Network Advertising Initiative (NAI) educational page: Understanding Online Advertising.
You can opt out of targeted advertising via the following links:
Facebook: Ad Settings
Google: Ad Settings
Bing: Personalized Ads
Additionally, you can opt out through the Digital Advertising Alliances portal: DAA Opt-out.
Your Rights
If you are a resident of Europe, you have the right to access the Personal Information we hold about you and to request its correction, update, or deletion. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (e.g., if you place an order through the Website) or otherwise to pursue our legitimate business interests.
Data Retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Website is not intended for individuals under the age of 18.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at sales@queendiva.boutique or queendivahair1@gmail.com.